Privacy Policy

This privacy policy applies to all clients and customers and conforms to Internet privacy standards.


What Information We Collect

We may collect and hold the following information concerning you which you authorise us to use upon subscribing to the website and the TCP INC. publication, such as:
· name
· contact information including email address, organisation and phone number
· other information relevant to customer surveys and/or offers


How We Collect the Information

We may collect personal information directly from individuals via the TCP INC. website, through direct email communication, from business cards and other contact details provided directly to us, or from other entities. We store and secure personal information on our digitally secure servers located at our premises and by third party data storage and other service providers, for example for the purposes of backup.


Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at admin@collecitvephenomena.info.


What We Do With the information We Gather

We require this information to provide you with the TCP INC. service, understand your needs and in particular for the following reasons:

  • Sending of TCP INC. Bulletin emails
  • Internal record keeping
  • Billing
  • We may use the information to improve our products and services.
  • We may periodically send emails about our service and your subscription to the email address which you have provided.
  • From time to time, we may also use your information to contact you for research purposes. We may contact you by email, phone, fax or mail. We may use the information to gather your feedback about the TCP INC. service and how it could be improved.

APP Privacy Policy

This Australian Privacy Principles (APP) Privacy Policy sets out how TCP uses and protects any information that you give TCP when you use this website.

TCP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.


Changes to the Privacy Policy

TCP may change this policy from time to time by updating this page. If we make changes to this policy we will notify you by email or by a notice on our homepage. This policy is effective from 1st July 2019.


Legal

We reserve the right to disclose your personally identifiable information as required by law and when disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.


Links

Links on this site to external entities are not covered by this policy. The terms and conditions set out in this privacy statement only cover the TCP domain.


Security Policy

This site uses the eWAY Payment Gateway for its online credit card transactions.

  • eWAY is an authorised third party processor for all the major Australian banks.
  • All online credit card transactions using the eWAY gateway are secured payments.
  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by TCP or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
  • eWAY at no time touches your funds, payments are directly transferred from your credit card to the merchant account held by TCP.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au.


Beginning With Our Service

Trialsters receive a welcome email in reply within 24 hours of opting in for a trial. This will advise them how to log-in to establish an account and access tcp’s complete database. On logging in they will be prompted to change their password to one of their own choosing. TCP has no access to this new password.



Terms and Conditions

The use of this website is expressly subject to the following terms and conditions of use:
· The content of the pages of this website is for your general information and use only. It is subject to change without notice.
· Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
· Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
· This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
· Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
· This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the websites linked. We take no responsibility for the content of the websites linked. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
· Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
· None of the directors, officers, employees, agents contributors or associates make any express or implied representation or warranty about the website its use or content and any links referred to therein and shall not be liable whether in contract, tort or otherwise whether directly or indirectly or otherwise for any claim in damages or pursuant to reliance by you in connection with the use of the website.


Feedback

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, please contact us via the Contact page or via admin@collectivephenomena.info